Results: Observed validation responses increased significantly after training and corresponded to significant reductions in invalidating responses.Both the patient simulators and the medical students were significantly more satisfied after the training.Participants received a coupon for coffee at the end of the first session and a coupon for a meal at the end of the second session.
Of 146 students who were informed of the study, 40 expressed interest in obtaining more information and 27 volunteered to take part.
However, 3 subsequently could not participate because of scheduling problems and 2 did not respond to offers to schedule the first session. While 13 were first semester students, 7 were in their second, and 2 in their third semester of studies.
Observational (video films) and self-report measures were administered before the validation skills training began.
Medical students subsequently received 2 sessions of training over a 2- to 3-week period by a student psychologist and then completed the posttest.
Objective data show that medical students can learn empathetic validation techniques readily. Sponsorships or competing interests that may be relevant to content are disclosed at the end of this article.
Validation improves communication and satisfaction and may be appropriate for training medical professionals. This is an open-access article distributed under the terms of the Creative Commons Attribution-Non Commercial-No Derivatives License 4.0 (CCBY-NC-ND), where it is permissible to download and share the work provided it is properly cited.
The participants interacted with 2 different patient simulators at the pretest and posttest.
Simulators were also instructed to use various phrases expressing experiences or feelings that would prompt a validating/invalidating response.
The aim of this “test of concept” study was to investigate the effects of a short training program in validation for medical students on their communication with patients suffering pain.