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In my opinion, any company — particularly one in the ISP business — that isn’t using more than a username and a password to protect their customers’ personal information should be publicly shamed.
Unfortunately, most companies will not proactively take steps to safeguard this information until they are forced to do so — usually in response to a data breach.
In its letter, the company explained: “On or about Aug.
13, 2014, “we learned that one of our customer service representatives had her account credentials compromised by an unknown individual.
Making it worse, Kaspersky Lab also issued a report showing that the Not Petya problem is specifically not a ransomware but a wiper.
Codes and installation IDs discovered by Kaspersky Lab showed: "This is the worst-case news for the victims – even if they pay the ransom they will not get their data back." Kaspersky Lab then reiterated previous hunches by other security analysts that the newest wave of attack is not financially motivated — it aimed to simply cause chaos.
To Cox’s credit, he did call back a few hours later, and confirmed my suspicions.
“We do use multifactor authentication in various cases,” Boggs said.
The following day, reports said it had already spread across 65 countries around the world.