Now you can tap the Pair Phone” tab and pair your phone.Be sure the Bluetooth Setting is turned on your phone.
With your vehicle on and running (in park), go to the Settings tab (in the Phone corner of the My Ford Touch). On the next page, tap the phone tab (usually shows the model number of the phone or the name you have given your phone). Let the vehicle run for at least four or five minutes.
On the right side of the screen, touch the Delete tab. Loosen the bolt holding the black battery cable clamp assembly (on the battery’s negative pole). Completely power down your phone for at least a minute. While it’s rebooting, replace the battery cable clamp assembly and retighten the clamp. Your vehicle may start up with the AM radio on, so for now, just turn down the radio and give the vehicle a few minutes to reboot before resetting anything (such as the time).
You may see the My Ford Touch screen show the a progress screen showing that the system is “rebooting.” Allow the reboot procedure to finish and let the system runs for a few minutes to make sure everything comes back “online.” This reboots the electrical system from factory specs.
Turn off the vehicle again and open the door (this completely powers down the vehicle). Within a new minutes the system should be functioning normally again.
The Sync system may ask another question, such as “Download Phone Book.” Pusk the OK to start the download.
Android phone users may see a screen appear on their phone asking for SMS access. Before the phone allows the phone book to download, it will show a secondary screen asking for your permission. Sync will then complete the download in about a minute or so.
Wait for the screen that says “Download Complete.” Now, everything should be working better with your My Ford Touch system.
Of course, if this process doesn’t work, then please, visit your Ford or Lincoln Service Department.
Briefly removing the black battery cable clamp assembly is an alternate way to reboot as compared to “pulling the fuse.” Of course, it is highly recommended for an owner to visit their Ford or Lincoln Service Department.